Library How-To: Document Delivery

Library How-To is a regular feature that describes tasks and services the University of Manitoba Libraries offers.

What is document delivery?

Document delivery (“doc del”) is a service provided by the University of Manitoba Libraries in which we borrow items from another library on behalf of the the user. The service can be used when the U of M Libraries does not have a physical or digital copy of the item.

Items commonly requested are journal articles (which you can be sent a digital copy of) or books.

How do I make a document delivery request?

Fill out this online form (https://umanitoba.ca/libraries/units/docdel/patron_request_form.ssl.php) to make a document delivery request. Fill in as much information about the item you are requesting and click on “Submit.”  You will be emailed a response by the document delivery department.

How can I see what’s going on with my request?

Login the same way as you did when you made your document delivery request (https://umanitoba.ca/libraries/units/docdel/patron_request_form.ssl.php) and click on “List Open Requests.”

When my item has arrived at the UML, how will I be notified?

You will be notified by email when your item arrives. If you requested to receive a digital article, you will be emailed a link to view the article.

Where can I find more information about document delivery?

Visit the document delivery department’s website at http://libguides.lib.umanitoba.ca/staff/docdel. You will find contact information if you have any questions about an open request.

How do I find the document delivery department’s website from the library’s homepage?

Good question! Follow the screenshots below:

  1. Go to the UML’s homepage at http://umanitoba.ca/libraries and click on “About the Libraries.”
  2. Click on “Individual Libraries & Departments.”
  3. Click on “Document Delivery Team.”
    Wahoo! You made it!

 

I’d prefer to watch a video to learn about document delivery.

No problem! The UML has made a couple of videos for those who prefer motion pictures:

Questions?

Speak to library staff at the front desk, phone (204-789-3342), email (healthlibrary@umanitoba.ca), or use the Ask Us service.


Library How-To Past Posts:

 Attributions


“Book,” Arthur Slain. Retrieved from https://thenounproject.com/search/?q=book&i=992655. Used under CC 3.0 license, available at: https://creativecommons.org/licenses/by/3.0/us/legalcode

 

“Preferences,” Vectors Market. Retrieved from https://thenounproject.com/search/?q=screwdriver&i=824133Used under CC 3.0 license, available at: https://creativecommons.org/licenses/by/3.0/us/legalcode

 

“Computer,” Pombatta. Retrieved from https://thenounproject.com/search/?q=computer&i=1134708. Used under CC 3.0 license, available at: https://creativecommons.org/licenses/by/3.0/us/legalcode

 

“Knowledge,” Raymik. Retrieved from https://thenounproject.com/search/?q=hand%20book&i=1352665. Used under CC 3.0 license, available at: https://creativecommons.org/licenses/by/3.0/us/legalcode

 

Thanks to the University of Alberta Libraries and their feature Library Hacks, which was used as inspiration.

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